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Room Cleaning In Hotel

Cleaning Departure Room In Hotel

 

The room which was used last night by the guest and will not be used by the same guest tonight is called departure room. The steps involved for serving/cleaning departure room are :

 

– Keep the maid trolley/cart at the door.

– Open the door, and enter room announcing housekeeping eventhough the room is departed.

– Switch off the lights and A/C, if it is on.

– Draw the curtain and open the window for fresh air.

– Check for lost things of guest as well as missing amenities of room. If anything is missing report to the desk.

– Remove all bed linens and bathroom linens with proper shacking to make sure that any guest’s things aren’t trapped iin there.

– Flush the w/c (Water Closet/Commode), apply harpic and leave it for a while.

– Dust out all the areas and articals along with wardrobe/closet.

– Bring the bd linen from the trolley and make the bed with following the procedure.

– Replace all guest stationeries and supplies.

– Clean the bathroom and replace all the supplies.

– Use vaccum cleaner to remove all the dust from the floor.

– Adjust A/C to the minimum, close the curtain and the window.

 

 

 

Serving Vacent Room / Vacent Room Cleaning

 

– Keep maid trolley/cart at the door.

– Enter room announcing housekeeping eventhough the room is vacant.

– Switch on all llights and A/C to check it.

– Open the window for air flow.

– Do dusting.

– Check the water supply and wipe it out.

– Check and clean paper basket / bins.

– Close the windows amd curtain.

– Switch off all lights and A/C.

– Give a glance / final look, maintain the register and close the door.

 

 

 

Serving occupied Room / Occupied room cleaning

 

The room which was used by the guest last night and will be used by same guest tonight is called occupied room. The steps followed for its cleaning are outlined as :

 

– Check the ” Door Knob Card ” like DND or Make My Room, etc and clean the important room first.

– Keep the maid cart/trolley at the door.

– Knock the door with the index finger, open the door announcing ”Housekeeping” and enter into the room.

– Switch on the lights and AC to check either they are functioning well or not.

– Draw the curtain and open the window for fresh air.

– Arrange the guest articles if it is on the bed and sofa.

– Remove all the soiled linens with proper shacking to be sure that no any guest’s articles are trapped there.

– Remove soiled bathroom linens, flush the W/C (Water Commode), appply harpic and leave it for a while.

– Do dustiing of entire area of the room.

– Replace the bed linens if required and check the laundry bag.

– Clean W/C and all area of bathroom.

– Replace the linens and supplies if required.

– Dry out all the area of bathroom and use vaccum cleaner in the room.

– Adjust AC at previously adjusted temperature.

– Give a glance/final look, maintain the register and close the door.

 

Hence, this is how the room is cleaned in star hotels or resorts. Amoung those three kind of rooms, Vacant room is cleaned first as it can be sold right away. After vacant, Departed room is cleaned and later on occupied room is served.  Room Cleaning is the task of HK or Housekeeping Department of the hotel.

 

 

 

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